Built for Valley Dealers
Field service software that already speaks Valley
PivotalFSM tracks BaseStation3 controllers, GPS guidance modules, and 8000 series gearboxes as equipment your team can search, dispatch against, and bill from — not generic line items in a spreadsheet.
Equipment we track out of the box
A Valley Service Call, Start To Finish
From dispatch to a synced invoice, in one platform
1. Dispatch
Send the closest tech, not just the next one
Drag-and-drop scheduling and GPS location match technicians to jobs by proximity and skill set. When a Valley 8120 goes down mid-season, dispatch sees who's nearby and what's on their truck before the phone call ends.
2. Diagnose
Pull the full pivot history on the spot
Every Valley unit lives in the system by model and serial number — BaseStation3 firmware notes, past gearbox swaps, warranty windows, and technician notes from the last visit, all on one screen before the tech even gets out of the truck.
3. Repair
Check the part before the drive back
Valley-specific inventory — panels, drives, sprinkler packages, GPS guidance modules — is tracked by shop, warehouse, and individual service truck. A tech can confirm an 8000 series gearbox is on a nearby truck instead of guessing and driving back empty-handed.
4. Bill
Turn the work order into a synced invoice
Labor, parts, and photos captured on the work order become an invoice with one action — and it lands in QuickBooks Online or Desktop without anyone retyping a line item.
Generic FSM tools treat a Valley pivot like a furnace
Most field service platforms are built for HVAC and plumbing — equipment records with a make and a model field, nothing more. There’s nowhere to track a BaseStation3 firmware version, no way to tell a technician which service truck has the 8000 series gearbox they need, and no distinction between a spring startup inspection and a warranty gearbox swap.
PivotalFSM was built around irrigation equipment from day one, so Valley-specific parts, panels, and configurations are first-class data — not a workaround.
- Equipment records built for pivots, not generic assets
- Inventory that understands brand-specific part numbers
- Mobile access that keeps working with zero signal in the field
FAQ
Questions Valley dealers ask
Does PivotalFSM track Valley equipment by model and serial number?
Yes. Every Valley pivot is tracked as an equipment record with model, serial number, GPS location, service history, and warranty status, so your team always knows exactly which unit they're servicing.
Can I keep Valley-specific parts separate from other brands in inventory?
Yes. Panels, drives, sprinkler packages, and gearboxes can be categorized and tracked by brand and model, with reorder points set for the high-turnover Valley parts you stock ahead of spring startup.
We service Valley alongside other brands — does that cause problems?
No. PivotalFSM handles mixed fleets natively. A customer running Valley and another brand side by side shows both under one profile, with equipment, parts, and invoicing kept straight for each.
Does the mobile app work in fields with no signal?
Yes. Technicians can pull up equipment history, log time, capture photos, and get customer signatures fully offline. Everything syncs the moment the truck is back in range.
Ready to see it in action?
Get a personalized demo tailored to your irrigation business. We'll show you exactly how PivotalFSM can streamline your operations and save your team hours every week.
- 30-minute personalized walkthrough
- See your workflows automated
- Q&A with an irrigation industry expert
- No commitment required