End User License Agreement
PivotalFSM - Field Service Management Software
Version 1.0 | Last Updated: January 31, 2026
Effective Date: January 31, 2026
IMPORTANT - READ CAREFULLY:This End User License Agreement ("EULA" or "Agreement") is a legal agreement between you (either an individual or a single entity) and Fieldora LLC ("Fieldora," "Company," "we," "us," or "our") for the use of PivotalFSM and all related software products owned by Fieldora LLC, including any associated software, media, and documentation (collectively, the "Application"). By installing, copying, or otherwise using the Application, you agree to be bound by the terms of this Agreement.
This EULA covers all PivotalFSM products and services:
- PivotalFSM Web Application - Cloud-based field service management platform
- PivotalFSM Mobile Application - iOS and Android mobile applications
- Desktop Applications - Including connector applications for third-party integrations (e.g., accounting software synchronization)
- Any other related software, APIs, plugins, integrations, or tools provided by Fieldora LLC
Table of Contents
1. License Grant
Subject to the terms and conditions of this Agreement, Fieldora LLC grants you a limited, non-exclusive, non-transferable, revocable license to:
- Download, install, and use the Application on devices that you own or control
- Access and use the Application for your personal or internal business purposes
- Use the Application in accordance with its documentation and intended purpose
This license is granted solely for your use of the Application in conjunction with your subscription to the PivotalFSM service. The license does not include the right to sublicense, sell, resell, or otherwise transfer the Application to any third party.
2. Restrictions on Use
You agree NOT to, and you will not permit others to:
- Copy, modify, adapt, or create derivative works of the Application
- Reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain access to the source code of the Application
- Rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available the Application to any third party
- Remove, alter, or obscure any proprietary notices (including copyright and trademark notices) on the Application
- Use the Application for any purpose that is illegal, fraudulent, or harmful
- Use the Application to transmit viruses, malware, or other harmful code
- Circumvent, disable, or otherwise interfere with security-related features of the Application
- Use automated systems, scripts, or bots to access the Application without authorization
- Use the Application in a manner that could damage, disable, overburden, or impair our servers or networks
- Attempt to gain unauthorized access to any portion of the Application or its related systems
3. Intellectual Property Rights
The Application, including all content, features, and functionality (including but not limited to all information, software, code, text, displays, graphics, photographs, video, audio, design, presentation, selection, and arrangement), is owned by Fieldora LLC, its licensors, or other providers of such material and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
This Agreement does not grant you any rights to use the Company's trademarks, service marks, trade names, logos, domain names, or other distinctive brand features without our prior written consent.
All rights not expressly granted to you under this Agreement are reserved by Fieldora LLC and its licensors.
4. User Content and Data
You retain all rights to any content, data, or information that you submit, upload, or display through the Application ("User Content"). By using the Application, you grant us a worldwide, non-exclusive, royalty-free license to use, store, reproduce, and process your User Content solely for the purpose of providing and improving the Application.
You are solely responsible for:
- The accuracy and legality of your User Content
- Obtaining all necessary consents and permissions to use and share User Content
- Maintaining appropriate backups of your User Content
- Ensuring your User Content does not violate any third-party rights
We may use aggregated, anonymized data derived from your use of the Application for analytics, research, and service improvement purposes.
5. Subscription and Payments
The Application requires an active subscription to access most features. By purchasing a subscription:
- You agree to pay all subscription fees as they become due
- Your subscription will automatically renew unless cancelled before the renewal date
- Subscription fees are generally non-refundable except as required by law
- We reserve the right to change subscription pricing with reasonable advance notice
In-App Purchases:If you purchase a subscription through the Apple App Store or Google Play Store, the purchase is subject to the respective store's terms and conditions. Billing and refund requests for in-app purchases must be directed to Apple or Google, as applicable.
6. Third-Party Services
The Application may integrate with or provide access to third-party services, including but not limited to:
- Payment processing (Stripe)
- Accounting software (QuickBooks)
- Map and navigation services
- Cloud storage providers
- Email and communication services
Your use of third-party services is subject to those services' respective terms and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party services.
7. Third-Party Integrations
PivotalFSM offers integrations with various third-party software and services, including accounting software (such as QuickBooks Online, QuickBooks Desktop, and others), payment processors, and other business applications. By using any integration, you agree to the following terms:
7.1 Integration Requirements
- You must have valid licenses and credentials for any third-party software you connect to PivotalFSM
- You must have appropriate permissions to access and share data with connected platforms
- You are responsible for ensuring your systems meet the requirements for each integration
- Your use of third-party software is subject to their respective terms and conditions
7.2 Data Synchronization
- Integrations enable data exchange between PivotalFSM and connected third-party platforms
- Data is transmitted via secure, encrypted connections
- Synchronization may occur automatically or manually based on your configuration
- Failed synchronizations may be queued for retry
7.3 Desktop Connector Applications
Some integrations may require desktop connector applications (such as applications for syncing with desktop-based accounting software). When using desktop connectors:
- Desktop applications run locally on your computer and may require administrative access
- Temporary data may be stored locally for synchronization queue management and error recovery
- You are responsible for securing your local computer, network, and installed software
- You must keep connector applications updated to the latest version
7.4 Your Responsibilities
- Maintain backups of your data in both PivotalFSM and any connected third-party systems
- Verify synchronized data for accuracy in all systems
- Monitor synchronization logs for errors and resolve issues promptly
- Ensure your credentials and API keys remain valid and secure
7.5 Integration Disclaimers
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:
- We are NOT responsible for any corruption, loss, or damage to data in third-party systems
- We are NOT responsible for any synchronization errors, data discrepancies, or failed transactions
- We are NOT responsible for any issues arising from third-party software installation or configuration
- We are NOT responsible for any financial discrepancies resulting from synchronization
- We are NOT responsible for third-party service outages, API changes, or discontinued features
- You are SOLELY responsible for verifying all synchronized data across all systems
- You are SOLELY responsible for maintaining backups of your data
Third-Party Trademark Notice: All third-party product names, logos, and brands (including but not limited to QuickBooks, Intuit, Stripe, and others) are property of their respective owners. Fieldora LLC and PivotalFSM are not affiliated with, endorsed by, or sponsored by any third-party software provider. Your use of third-party software is subject to their respective terms and conditions.
8. Updates and Modifications
We may from time to time develop and provide Application updates, which may include upgrades, bug fixes, patches, security updates, and other improvements or modifications ("Updates").
Updates may modify or delete certain features or functionality. You agree that we have no obligation to provide any Updates or to continue to provide or enable any particular features or functionality.
You agree that all Updates will be deemed to be part of the Application and subject to all terms and conditions of this Agreement.
Automatic Updates: Depending on your device settings, the Application may automatically download and install Updates. You consent to such automatic updates and agree that this Agreement will apply to all Updates.
9. Termination
This Agreement is effective until terminated by you or us.
Termination by You: You may terminate this Agreement at any time by deleting the Application from all your devices and discontinuing use of the service.
Termination by Us: We may terminate or suspend your license immediately, without prior notice or liability, if you breach any term of this Agreement or for any other reason at our sole discretion.
Effect of Termination: Upon termination:
- All rights granted to you under this Agreement will immediately cease
- You must cease all use of the Application and delete all copies
- We may delete your account and all associated data
- Sections that by their nature should survive termination will remain in effect
10. Disclaimer of Warranties
DISCLAIMER OF WARRANTIES
THE APPLICATION IS PROVIDED TO YOU "AS IS" AND "AS AVAILABLE" WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND.
TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, FIELDORA LLC, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND LICENSORS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING:
- IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
- WARRANTIES OF TITLE AND NON-INFRINGEMENT
- WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE
- WARRANTIES REGARDING ACCURACY, RELIABILITY, OR AVAILABILITY
- WARRANTIES THAT THE APPLICATION WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
11. Limitation of Liability
PLEASE READ THIS SECTION CAREFULLY AS IT LIMITS OUR LIABILITY TO YOU
11.1 NO CONSEQUENTIAL DAMAGES: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FIELDORA LLC, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SUPPLIERS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, OR MULTIPLIED DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO:
- LOSS OF PROFITS, REVENUE, INCOME, BUSINESS, OR ANTICIPATED SAVINGS
- LOSS OF DATA, DATABASES, SOFTWARE, OR ELECTRONIC FILES
- BUSINESS INTERRUPTION, DOWNTIME, OR WORK STOPPAGE
- COST OF SUBSTITUTE GOODS, SERVICES, OR TECHNOLOGY
- LOSS OF GOODWILL, REPUTATION, OR CUSTOMERS
- PERSONAL INJURY OR PROPERTY DAMAGE
- DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO YOUR ACCOUNT OR DATA
- DAMAGES ARISING FROM SECURITY BREACHES, HACKING, OR MALWARE
- DAMAGES ARISING FROM YOUR RELIANCE ON THE APPLICATION
- DAMAGES ARISING FROM DECISIONS MADE BASED ON APPLICATION DATA
ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF, INABILITY TO USE, OR PERFORMANCE OF THE APPLICATION, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE AND GROSS NEGLIGENCE), STRICT LIABILITY, PRODUCT LIABILITY, STATUTORY LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED ITS ESSENTIAL PURPOSE.
11.2 LIABILITY CAP: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE APPLICATION SHALL BE ZERO DOLLARS ($0.00 USD). YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT WE SHALL HAVE NO MONETARY LIABILITY TO YOU WHATSOEVER. IN JURISDICTIONS THAT DO NOT PERMIT A COMPLETE EXCLUSION OF LIABILITY, OUR TOTAL LIABILITY SHALL NOT EXCEED THE LESSER OF (A) TEN DOLLARS ($10.00 USD), OR (B) THE MINIMUM AMOUNT PERMITTED BY APPLICABLE LAW. THIS LIMITATION APPLIES TO ALL CLAIMS IN THE AGGREGATE AND IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND US.
11.3 NO LIABILITY FOR DATA: WE SHALL NOT BE LIABLE FOR ANY LOSS, CORRUPTION, UNAUTHORIZED ACCESS, OR DELETION OF YOUR DATA, INCLUDING BUT NOT LIMITED TO PERSONAL INFORMATION, BUSINESS DATA, OR USER CONTENT, REGARDLESS OF THE CAUSE, INCLUDING BUT NOT LIMITED TO SYSTEM FAILURES, SECURITY BREACHES, HACKING, RANSOMWARE, MALWARE, PHISHING, SOCIAL ENGINEERING, HUMAN ERROR, USER NEGLIGENCE, HARDWARE FAILURE, SOFTWARE BUGS, OR ANY OTHER CAUSE WHATSOEVER. YOU ARE SOLELY RESPONSIBLE FOR MAINTAINING BACKUP COPIES OF YOUR DATA.
11.4 NO LIABILITY FOR THIRD PARTIES: WE SHALL NOT BE LIABLE FOR ANY ACTS, OMISSIONS, ERRORS, FAILURES, OR MISCONDUCT OF THIRD PARTIES, INCLUDING BUT NOT LIMITED TO APPLE INC., GOOGLE LLC, PAYMENT PROCESSORS, CLOUD PROVIDERS, INTEGRATION PARTNERS, API PROVIDERS, TELECOMMUNICATIONS PROVIDERS, INTERNET SERVICE PROVIDERS, OR ANY OTHER THIRD-PARTY SERVICE PROVIDERS.
11.5 NO LIABILITY FOR USER DECISIONS: WE SHALL NOT BE LIABLE FOR ANY DAMAGES, LOSSES, OR HARM RESULTING FROM YOUR ACTIONS OR DECISIONS BASED ON INFORMATION, DATA, REPORTS, ANALYTICS, RECOMMENDATIONS, OR FUNCTIONALITY PROVIDED BY THE APPLICATION. YOU ARE SOLELY RESPONSIBLE FOR YOUR BUSINESS DECISIONS, SCHEDULING DECISIONS, FINANCIAL DECISIONS, AND OPERATIONAL CHOICES.
11.6 NO LIABILITY FOR ACCURACY: WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, TIMELINESS, RELIABILITY, OR AVAILABILITY OF ANY DATA, REPORTS, ANALYTICS, CALCULATIONS, GPS COORDINATES, ROUTE INFORMATION, OR OTHER INFORMATION PROVIDED BY THE APPLICATION. YOU ARE SOLELY RESPONSIBLE FOR VERIFYING ALL INFORMATION BEFORE RELYING UPON IT.
11.7 ASSUMPTION OF RISK: YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE APPLICATION IS AT YOUR SOLE RISK. YOU VOLUNTARILY ASSUME FULL RESPONSIBILITY FOR ALL RISKS ASSOCIATED WITH YOUR USE OF THE APPLICATION, INCLUDING BUT NOT LIMITED TO THE RISK OF DATA LOSS, SYSTEM FAILURES, SECURITY BREACHES, BUSINESS INTERRUPTION, FINANCIAL LOSS, AND PERSONAL INJURY.
11.8 RELEASE OF CLAIMS: YOU HEREBY RELEASE AND FOREVER DISCHARGE FIELDORA LLC, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, AND ASSIGNS FROM ANY AND ALL CLAIMS, DEMANDS, DAMAGES, LOSSES, COSTS, AND EXPENSES OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR DOWNLOAD, INSTALLATION, OR USE OF THE APPLICATION.
11.9 ESSENTIAL ELEMENT: YOU ACKNOWLEDGE THAT THE LIMITATIONS OF LIABILITY IN THIS SECTION ARE AN ESSENTIAL ELEMENT OF THIS AGREEMENT AND THAT THE APPLICATION WOULD NOT BE PROVIDED TO YOU WITHOUT SUCH LIMITATIONS.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, FRAUD, OR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. IF ANY PORTION OF THIS SECTION IS FOUND TO BE INVALID OR UNENFORCEABLE, THE REMAINING PORTIONS SHALL REMAIN IN FULL FORCE AND EFFECT.
12. Indemnification
You agree to indemnify, defend, and hold harmless Fieldora LLC, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
- Your violation of this Agreement
- Your use or misuse of the Application
- Your violation of any third-party rights
- Your violation of any applicable laws or regulations
- Any content or data you submit, upload, or display through the Application
13. Export Compliance
The Application may be subject to U.S. export control laws, including the U.S. Export Administration Act and its associated regulations. You agree not to export, re-export, or transfer the Application:
- To any country embargoed by the United States government
- To anyone on the U.S. Treasury Department's list of Specially Designated Nationals
- To anyone on the U.S. Commerce Department's Denied Persons List or Entity List
By using the Application, you represent and warrant that you are not located in any such country or on any such list.
14. U.S. Government End Users
The Application and related documentation are "Commercial Items" as defined at 48 C.F.R. Section 2.101, consisting of "Commercial Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R. Section 12.212 or 48 C.F.R. Section 227.7202, as applicable. The Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein.
15. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Nebraska, United States, without regard to its conflict of law provisions.
Any legal action or proceeding arising under this Agreement shall be brought exclusively in the federal or state courts located in Lancaster County, Nebraska, and you hereby consent to the personal jurisdiction and venue therein.
16. Apple App Store Terms
If you downloaded the Application from the Apple App Store, the following terms apply:
- Acknowledgment:You acknowledge that this Agreement is between you and Fieldora LLC only, not with Apple Inc. ("Apple"). Fieldora LLC, not Apple, is solely responsible for the Application and its content.
- Scope of License: The license granted to you is limited to a non-transferable license to use the Application on Apple-branded products that you own or control, as permitted by the Usage Rules set forth in the App Store Terms of Service.
- Maintenance and Support: Fieldora LLC is solely responsible for providing any maintenance and support services with respect to the Application. Apple has no obligation to furnish any maintenance or support services.
- Warranty: Fieldora LLC is solely responsible for any product warranties, whether express or implied by law. In the event of any failure of the Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the Application. Apple will have no other warranty obligation whatsoever.
- Product Claims: Fieldora LLC, not Apple, is responsible for addressing any claims relating to the Application, including but not limited to: (i) product liability claims; (ii) any claim that the Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
- Intellectual Property Claims:In the event of any third-party claim that the Application infringes a third party's intellectual property rights, Fieldora LLC, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
- Legal Compliance:You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
- Third-Party Beneficiary: You acknowledge and agree that Apple and its subsidiaries are third-party beneficiaries of this Agreement, and that upon your acceptance of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary.
- Developer Contact: For questions, complaints, or claims with respect to the Application, contact Fieldora LLC at [email protected].
17. Google Play Store Terms
If you downloaded the Application from Google Play Store, the following terms apply:
- Acknowledgment:You acknowledge that Google LLC ("Google") is not a party to this Agreement and has no obligations or liability to you with respect to the Application or this Agreement.
- Google Play Terms: Your use of the Application is also subject to Google Play Terms of Service. In the event of a conflict between this Agreement and the Google Play Terms of Service, the Google Play Terms of Service shall prevail with respect to your use of the Google Play Store.
- Refunds:Refunds for purchases made through Google Play are subject to Google's refund policies. Contact Google directly for refund requests for in-app purchases.
- Support: For questions, complaints, or claims with respect to the Application, contact Fieldora LLC at [email protected].
18. Additional Legal Protections
The following provisions are material terms of this Agreement. By installing or using the Application, you expressly acknowledge and agree to each of these provisions.
18.1 Waiver of Jury Trial
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND FIELDORA LLC EACH WAIVE THE RIGHT TO A TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE APPLICATION.
18.2 Shortened Statute of Limitations
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE APPLICATION MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE, OR BE FOREVER BARRED.
18.3 No Professional Advice
The Application does not provide and is not intended to provide legal, financial, tax, accounting, medical, safety, or other professional advice. Any information provided by the Application is for informational purposes only. You should consult qualified professionals before making decisions based on Application data.
18.4 No Uptime or Availability Guarantee
We do not guarantee any specific level of availability, uptime, performance, or response time. The Application may be unavailable at any time for maintenance, updates, or for any other reason. We are not liable for any interruption or unavailability of the Application.
18.5 User Verification Obligations
You are solely responsible for verifying the accuracy of all data, information, reports, GPS coordinates, routes, schedules, calculations, and other output generated by the Application before relying upon or acting on such information. We make no representations regarding accuracy.
18.6 AI and Automation Disclaimer
The Application may utilize artificial intelligence, machine learning, or automated processes that may produce errors or inaccuracies. We disclaim all liability for any decisions made or actions taken based on AI-generated or automated output. You must independently verify all automated recommendations.
18.7 Device and Battery Disclaimer
We are not responsible for any damage to your device or property, battery drain, data consumption, storage usage, or any other impact on your device arising from use of the Application. GPS, location services, and background processes may significantly impact battery life and data usage.
18.8 Network Connectivity Disclaimer
The Application requires internet connectivity for many features. We are not responsible for any issues arising from network connectivity problems, internet outages, cellular coverage issues, or offline mode limitations. Data synced offline may not reflect real-time information.
18.9 Compliance Responsibility
You are solely responsible for ensuring your use of the Application complies with all applicable laws, regulations, and industry standards, including employment laws, data protection laws, and industry-specific regulations. We do not guarantee compliance with any particular requirement.
18.10 Waiver of Unknown Claims
YOU EXPRESSLY WAIVE ALL RIGHTS UNDER SECTION 1542 OF THE CALIFORNIA CIVIL CODE (AND SIMILAR LAWS), WHICH PROVIDES THAT A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS UNKNOWN AT THE TIME OF RELEASE. YOU ACKNOWLEDGE YOU MAY DISCOVER ADDITIONAL FACTS AND AGREE THIS AGREEMENT REMAINS IN EFFECT.
18.11 Acknowledgment of Understanding
BY INSTALLING OR USING THE APPLICATION, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS. YOU FURTHER ACKNOWLEDGE THAT THIS AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND FIELDORA LLC.
19. General Provisions
19.1 Entire Agreement
This Agreement, together with our Terms of Service and Privacy Policy, constitutes the entire agreement between you and Fieldora LLC with respect to the Application and supersedes all prior or contemporaneous communications and proposals.
19.2 Severability
If any provision of this Agreement is held to be unenforceable or invalid, such provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
19.3 Waiver
No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.
19.4 Assignment
You may not assign or transfer this Agreement or your rights under this Agreement without our prior written consent. We may assign or transfer this Agreement without restriction.
19.5 Amendment
We reserve the right to modify this Agreement at any time. We will notify you of material changes by posting the updated Agreement within the Application or by other appropriate means. Your continued use of the Application after such notification constitutes acceptance of the changes.
20. Contact Information
If you have any questions about this Agreement or the Application, please contact us:
Fieldora LLC
(Owner and operator of PivotalFSM)
200 S 21st St Ste 400a
Lincoln, NE 68510 USA
Legal Inquiries: [email protected]
Privacy Inquiries: [email protected]
General Support: [email protected]
This End User License Agreement (Version 1.0) was last reviewed and updated on January 31, 2026. This document is provided for informational purposes and does not constitute legal advice. We recommend consulting with a qualified attorney regarding your specific legal obligations.
© 2026 Fieldora LLC. All rights reserved.